Frequently Asked Questions
Everything you need to know about shopping at The AJ Store
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location, but we offer free shipping on all orders over $75.
How can I track my order?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Which payment methods do you accept?
The AJ Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How can I contact customer support?
Our dedicated support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9:00 AM to 6:00 PM EST.